The zone used to require completion of a world event access quest, which was depending on your alignment:
- Through the Gates of Bliss for Love for good and
- Through the Gates of Bliss for Hate for evil aligned characters.
The access quests are no longer required to enter the zone. The portal to the Shard of Love is located in Everfrost at ( -56, -8, 56 ) /waypoint -56, -8, 56, on the north end of the Everfrost docks.